Customer Care

🫧 Pure Strand Studio Customer Care 🫧

Questions or Concerns? We’re here for you!

📧 Email: purestrandstudio@aol.com

🕐 Business Hours: Mon–Fri, 9 AM – 6 PM EST  

⏳ Response Time: Within 24 hours

🚫 All Sales final 🚫 : no exchanges or returns. Double check your order before checking out or Contact us if you have any questions before purchasing 💕 (This policy is for hygiene & Safety reasons) 

Be sure to check out our FAQ for quick answers 💕